Privacy Policy
The Routing IBEX – Network & IT Services
ACN: 694857808 | ABN: 52694857808
Effective Date: 10 February 2026
1. Introduction
The Routing IBEX (‘we’, ‘our’, ‘us’) is committed to protecting your privacy in accordance with the
Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we
collect, use, disclose and safeguard your personal information.
2. Personal Information We Collect
We may collect personal information including your name, email address, phone number, company
details, job title, business location, IP address, browser information, and any details submitted via
LinkedIn Lead Generation forms, website forms, phone, or email communications.
3. How We Collect Information
Information is collected directly from you when you interact with our website, advertising
campaigns, LinkedIn Lead Forms, social media platforms, email, or phone communications. We
may also collect technical data automatically through cookies and analytics tools.
4. Purpose of Collection
We collect personal information to respond to enquiries, provide quotations, deliver IT, network,
CCTV, wireless and web services, manage customer relationships, process payments, improve
service performance, and meet legal obligations.
5. Disclosure of Personal Information
We may disclose information to authorised employees, subcontractors, CRM providers, cloud
hosting providers, payment processors, marketing platforms, and legal authorities where required.
We do not sell or trade personal data.
6. Cross-Border Data Transfers
Some third-party providers may store data outside Australia. Where cross-border transfers occur,
we take reasonable steps to ensure compliance with Australian privacy obligations.
7. Data Security
We implement reasonable technical and organisational safeguards to protect personal information
from misuse, loss, unauthorised access, modification or disclosure.
8. Cookies and Website Analytics
Our website may use cookies and analytics tools such as Google Analytics or Meta Pixel to
understand visitor behaviour and improve performance. You may disable cookies via your browser
settings.
9. Marketing Communications
Where you provide consent, we may send updates about services, promotions or industry insights.
You may opt out at any time by contacting us.
10. Access and Correction
You may request access to or correction of your personal information by contacting us. We will
respond within a reasonable timeframe in accordance with Australian law.
11. Complaints
If you believe your privacy rights have been breached, you may contact us directly. If unresolved,
complaints may be made to the Office of the Australian Information Commissioner (OAIC) at
www.oaic.gov.au.
12. Contact Details
The Routing IBEX – Network & IT Services ACN: 694857808 ABN: 52694857808 Email:
info@theroutingibex.com Website: www.theroutingibex.com Serving Greater Melbourne Area
13. Policy Updates
This Privacy Policy may be updated from time to time. The latest version will always be available on
our website.
Digitally approved by:
Sheraz Ahmad
Founder | Wireless & Network Consultant
